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John L. Connell and Leonard Trigg came at the same question from opposite ends of the table, but neither spent much time debating whether AI belongs in wealth management.

Connell, CEO and co-founder of Focal AI, builds the tools. Trigg, CTO at Harbourfront Wealth Management, decides on and works with the tools in a firm with roughly $16 billion in assets and a large, established advisor base. For the most part, there was alignment between the two.

What persisted throughout their exchange were two more consequential questions: by what criteria should firms determine which tools become embedded in core operations, and what obligations − technical, regulatory, and strategic − do those decisions set in motion once they are made?

Read more: How Canadian advisors are compliantly deploying AI | Focal AI Exclusive Feature

Harbourfront Wealth Management is not affiliated with Focal AI or utilize their services.